1. Acceptance of Terms

By using this website, you agree to these Terms of Use and applicable policies. If you do not agree, do not use the website.

2. Permitted Use

You may use the website for lawful, personal, and non-commercial shopping and information purposes. Any right not expressly granted is reserved.

3. Account and Checkout Information

You are responsible for the accuracy of information submitted through the website and for maintaining the confidentiality of any account credentials. Notify us if you suspect unauthorized use.

4. Prohibited Uses

You may not use the website to violate law or rights, submit deceptive information, distribute malware, interfere with operation or security, bypass access restrictions, perform unauthorized automated extraction, impersonate another person, or engage in fraudulent transactions.

5. Website Content

Product descriptions, photographs, graphics, logos, text, layout, and other content are protected by intellectual-property rights. You may not reproduce, modify, distribute, sell, or commercially exploit this content without authorization.

6. Product and Kitchen Guidance

General content is provided for informational purposes and does not replace product-specific instructions. Always follow the warnings, care directions, heat limits, compatibility information, and safe-use guidance supplied with each kitchen product.

7. User Content and Reviews

If you submit reviews, photographs, feedback, or other content, you confirm that you have the right to provide it, that it is accurate and lawful, and that it does not infringe third-party rights. You grant us a non-exclusive license to use submitted content for operating and promoting the store, subject to applicable law.

8. Third-Party Services

The website may use or link to third-party payment, delivery, analytics, social, or other services. Their services and privacy practices are governed by their own terms.

9. Availability and Changes

We may modify, suspend, restrict, or discontinue any website feature or content. We do not guarantee uninterrupted, secure, or error-free access at all times.

10. Disclaimer

The website is provided on an “as available” basis to the extent permitted by law. We make no guarantee that all content will be complete, current, or free of technical errors, though we aim to correct identified issues.

11. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect or consequential loss resulting from website use, inability to access the website, or reliance on general website content. Mandatory legal rights remain unaffected.

12. Indemnification

To the extent permitted by law, you agree to be responsible for losses arising from your unlawful use of the website, violation of these terms, or infringement of third-party rights.

13. Governing Law

These terms are governed by applicable law, without limiting mandatory consumer protections that apply to you.

14. Contact

Avernelis™ is operated by Shanghai Hei Xiao Ma Network Technology Co., Ltd.
Support Email: service@avernelis.com
Support Phone: 15817494276
Service Hours: 8:00 AM – 10:00 PM Daily